User Agreement, Terms & Conditions and Privacy Policy for Granular Level, LLC.

Welcome to the user agreement for Granular Level(“User Agreement”). This User Agreement describes the terms on which you may access and use our services.


IF YOU ARE UNDER THE AGE OF 18 OR THE AGE OF MAJORITY IN YOUR JURISDICTION, YOUR PARENT OR LEGAL GUARDIAN MUST READ AND AGREE TO THE TERMS OF THIS USER AGREEMENT BEFORE YOU MAY USE THE WEBSITE. IF YOU AND, IN THE CASE OF MINORS, YOUR PARENT OR LEGAL GUARDIAN, DO NOT AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS USER AGREEMENT, YOU ARE NOT PERMITTED TO USE OR ACCESS THIS WEBSITE.

PLEASE PRINT A COPY OF THIS USER AGREEMENT FOR YOUR RECORDS.
This User Agreement is a contract between you and Granular Level and applies to all users of this Website. In this User Agreement, “you” or “your” means any person or entity using this Website.

Amendments

We are continuing to enhance Granular Level and occasionally this User Agreement will require modification to reflect these changes. We may amend or supplement this User Agreement, including our Privacy Policy noted below, at any time. When we make changes to this User Agreement or the Privacy Policy, we will post the revised version on our Website and indicate the revision date. Please review the User Agreement and Privacy Policy particularly if they have been updated since your last visit to the Website. If you do not agree to the current User Agreement and/or Privacy Policy, you may not continue to access or use this Website. Any other posted guidelines or rules applicable to any individual use of this Website will form part of this User Agreement. After modifications of the user agreement, your continued use of the Granular Level Service will indicate your acceptance of the amended User Agreement. In making such changes, we assure you that we will keep privacy and protection of your and other members’ information a top priority.

Description of Service

Use of Service

Your use of the Granular Level Service is governed by this User Agreement. You are responsible for maintaining the confidentiality of your password and account, and you are fully responsible for all activities that occur under your password or account with or without your knowledge. You may not provide your login or password information to anyone else for their use. If you knowingly provide your login and password information to another person, your account privileges may be suspended temporarily or terminated. You agree to immediately notify Granular Level of any unauthorized use of your password or account or any other breach of security. Granular Level cannot and will not be liable for any loss or damage arising from your failure to comply with this User Agreement.

You agree to: (1) provide accurate, current and complete information about yourself as prompted by the registration form and (2) maintain and promptly update your personal email address to keep it current. If you provide any information that is untrue, inaccurate, inappropriate or not current, or if Granular Level has reasonable grounds to suspect that such information is untrue, inaccurate, inappropriate or not current, Granular Level has the right to disable or terminate your account and refuse any and all current or future use of the Service.

Granular Level likewise does not warrant or make any representations or guarantees that you will get a job at completion of training modules, or any career service purchased or earn any money using the site or the company’s technology or services. You accept all responsibility for evaluating your own earning potential as well as executing your own career and services. Your earning potential is entirely dependent on your own products, job interviews, ideas, and techniques; your execution of your business plan; the time you devote to the program, ideas and techniques offered and utilized; as well as your finances, your knowledge, and your skill. Since these factors differ among all individuals, Granular Level cannot and does not warrant or make any representations or guarantees regarding your success or income level.

Content and Enrollment

When you enroll in a course or other content, you get a license from us to view it via the Granular Level and no other use. Don’t try to transfer or resell content in any way.

As a student, when you enroll in a course or other content, whether it’s free or paid content, you are getting a license from Granular Level to view the content via the Thinkific platform and Services, and Granular Level is the licensor of record. Content is licensed, and not sold, to you. This license does not give you any right to resell the content in any manner (including by sharing account information with a purchaser or illegally downloading the content and sharing it on torrent sites).

In legal, more complete terms, Granular Level grants you (as a student) a limited, non-exclusive, non-transferable license to access and view the content for which you have paid all required fees, solely for your personal, non-commercial, educational purposes through the Services, in accordance with these Terms and any conditions or restrictions associated with the particular content or feature of our Services. All other uses are expressly prohibited. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, sublicense, or otherwise transfer or use any content unless we give you explicit permission to do so in a written agreement signed by a Granular Level authorized representative. This also applies to content you can access via any of our APIs. You may not reproduce and tweak any part or whole of your purchases for distribution as your own work.

The “lifetime access” refers to your ability to access the Course content as long as the Course is made available on http://www.granularlevel.com. Granular Level reserves the right to modify, discontinue, or remove the Course at its sole discretion.

We reserve the right to revoke any license to access and use any content at any point in time in the event where we decide or are obligated to disable access to the content due to legal or policy reasons.

Do Not Rely on Granular Level

Opinions, advice statements or other comments should not necessarily be relied upon and are not to be construed as professional advice from Granular Level or Website owner. Granular Level and Website Owner do not guarantee the accuracy or completeness of any of the information provided and are not responsible for any loss resulting from your reliance on such information.

Termination

You agree that Granular Level may, with or without cause, immediately terminate your Granular Level account and access to the Granular Level’s Service without prior notice. Without limiting the foregoing, the following will lead to a termination by Granular Level of a user’s use of the Granular Level Service (a) breaches or violations of this User Agreement or other incorporated agreements or guidelines, (b) requests by law enforcement or other government agencies, (c) a request by you (self-initiated account deletions), (d) unexpected technical issues or problems, and (e) extended periods of inactivity. Termination of your Granular Level account includes (a) removal of access to all offerings within the Granular Level Service, (b) deletion of your password and all related information, files and content associated with or inside your account (or any part thereof), and (c) barring further use of the Granular Level Service. Further, you agree that all terminations shall be made at Granular Level’s sole discretion and that Granular Level shall not be liable to you or any third party for any termination of your account or access to the Granular Level Service.

User Conduct

The following is a partial list of the kind of data and content provided to, through or in connection with, the Service or Site (“Content”) that is prohibited on the Site. Granular Level reserves the right to investigate and take appropriate legal action in its sole discretion against anyone who violates this User Agreement, including without limitation, removing the offending communication from the Service and terminating the service of such violators. It includes Content that:

• reveals personal contact information to other users online. The best way to stay safe online is to NEVER share your real full name, phone number, address, email or passwords with other users. To further ensure your safety, we ask that you do not use our site to share username, password, or other similar information for other sites or platforms;


• promotes an illegal or unauthorized copy of another person’s copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacturer-installed copy-protect devices, or providing pirated music or links to pirated music files;

• seeks to impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;

• contains restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page);

• solicits passwords or personal identifying information for commercial or unlawful purposes from other users; or engages in commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes.


International Use

Recognizing the global nature of the Internet, you agree to comply with all applicable local rules including but not limited to rules regarding online conduct and acceptable content. You also agree to comply with all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside.

Information Provided on this Website

In the course of using the Granular Level Service, users may provide information about themselves which may be visible to certain other users (see our Privacy Policy to learn more about information collected on the Site). You understand that by submitting information on the Granular Level website or otherwise providing materials to Granular Level, you are granting to Granular Level a royalty-free, perpetual, irrevocable license to use this information in the course of offering the Granular Level service. Furthermore, you understand that Granular Level retains the right to reformat, excerpt, or translate any materials submitted by you. You understand that all information publicly posted or privately transmitted through the Granular Level Service is the sole responsibility of the person from which such content originated and that Granular Level will not be liable for any errors or omissions in any content. Additionally, Granular Level cannot guarantee the authenticity of any data which users may provide about themselves or relationships they may describe.

You understand and agree that Granular Level may review and delete any content that in the sole judgment of Granular Level violates this Agreement or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of other users or members of the Granular Level Service and/or other website users.

The Service may provide, or third parties may provide, links or other means to obtain access to information from other persons, World Wide Web sites or resources. Because Granular Level has no control over such persons, sites and resources, you acknowledge and agree that Granular Level is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any Content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that Granular Level shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource.

Testimonials and Disclaimers

In accordance with Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising concerning the use of endorsements and testimonials in advertising, please be aware of the following:

Testimonials appearing on this website are received in various forms via a variety of submission methods.

The testimonials, statements, and opinions presented on http://www.granularlevel.com are applicable to the individuals who wrote it. Results vary and may not be representative of the experience of others. The testimonials are voluntarily provided and are not paid, nor were they provided with free products or services, or any benefits in exchange for their statements.

The testimonials are representative of the customer’s experiences, but the exact results will be unique and individual to each customer. The testimonials displayed are given verbatim except for grammatical or typing error corrections. Some testimonials may have been edited for clarity, or shortened in cases where the original testimonial included extraneous information that is of no relevance to the general public.


You acknowledge that Granular Level may establish general practices and limits concerning use of the Service, including limits of use and kinds of functionality available.

Access to Service

Use of manual or automated software, devices, or other processes to “crawl” or “spider” any web pages contained in the Granular Level website is strictly prohibited. You agree not to monitor or copy, or allow others to monitor or copy, our web pages or the content included herein. You also agree not to “frame” or otherwise simulate the appearance or function of this website. Furthermore, you agree not to take any action that interferes with the proper working of or places an unreasonable load on our infrastructure, including but not limited to unsolicited communications, attempts to gain unauthorized access, or transmission or activation of computer viruses. You agree not to test the vulnerability or breach the security or authentication measures of any system or network associated with the Service or interfere with the Service provided to anyone else.

Granular Level Communications

In the course of providing you services, Granular Level may need to communicate with you via email (see our Privacy Policy to learn more about communications). You agree to receive emails which are specific to your account and necessary for the normal functioning of the Granular Level Service. You also agree to have your name and/or email address listed in the header of certain communications which you initiate through the Granular Level Service.

Monitoring and Enforcement

While we have the right to monitor activity and content associated with the Granular Level Service, we are not obligated to do so. Since we do not, and may not have the ability to, control or actively monitor content, we do not guarantee its accuracy, integrity or quality. Because community standards vary and individuals sometimes choose not to comply with our policies and practices, in the process of using our website, you may be exposed to content that you find offensive or objectionable. You can contact us to let us know of content that you find objectionable. We may investigate the complaints and violations of our policies that come to our attention and may take any action that we believe is appropriate, including, but not limited to issuing warnings, removing the content or terminating accounts. However, because situations and interpretations vary, we also reserve the right not to take any action. Please remember that you can always choose to refrain from using any part of the Granular Level Service that may expose you to something that you are uncomfortable with. Under no circumstances will we be liable in any way for any content, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of, access to, or denial of access to any content on the website.

Pricing

We occasionally run promotions and sales for our content, during which certain content is available at discounted prices for a set period of time. The price applicable to the content will be the price at the time you complete your purchase of the content (at checkout). Any price offered for particular content may also be different when you are logged into your account from the price available to users who aren’t registered or logged in, because some of our promotions are available only to new users.

If you are a student located in a country where use and sales tax, goods and services tax, or value added tax is applicable to consumer sales, we are responsible for collecting and remitting that tax to the proper tax authorities. Depending on your location, the price you see may include such taxes, or tax may be added at checkout.

Payment

When you make a payment, you agree to use a valid payment method. Prices for our Services are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

If your payment method fails and you still get access to the content you are enrolling in, you agree to pay us the corresponding fees within 30 days of notification from us. We reserve the right to disable access to any content for which we have not received adequate payment.

Security

We do not store any whole credit card numbers or payment information, and instead, these are processed through third-party processors such as Stripe and PayPal. By utilizing these payment processors to gain access to Your purchases, You indemnify Us and instead assume any and all risk or liability for the security of the payment details, and agree to be bound by the third-party payment processor’s applicable terms and conditions of use.

Refund

In the event of a student request for a refund, we will only grant the refund minus any bank or credit card processing fees if access to the TMF course materials have not been received by the student. Other refunds will be considered on a case-by-case basis. Students may contact info@granularlevel.com

 Intellectual Property

The content included on the Site or through the Service, including, but not limited to the text, games, graphics, logos, icons, and images is the sole and exclusive property of Granular Level and is protected by the United States and international copyright and other intellectual property laws. All trademarks, service marks, and trade names are proprietary to Granular. The Site contains copyrighted material, including, but not limited to: trademarks and other proprietary information, content, text, games, and graphics. Except as otherwise expressly permitted under copyright law, users may not copy, publish, redistribute, modify, transmit, display, sell, create derivative works, or in any way exploit the content or any portion of the Granular Level website without the express permission of the organization.

Indemnification

By accepting this User Agreement, you agree to indemnify and otherwise hold harmless Granular Level, its directors, officers, employees, agents, subsidiaries, affiliates and licensors/providers from any claims, actions, proceedings, suits, and direct, indirect, incidental, special, consequential or exemplary damages resulting from i) your use of the Granular Level Service; ii) unauthorized access to or alteration of your communications with or through the Granular Level Service, or iii) any other matter relating to the Granular Level Service. Any business transactions which may arise between users from their use of Granular Level are the sole responsibility of the users involved.

You understand and agree that Granular Level may disclose information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to comply with legal process, enforce this User Agreement, or protect the rights, property, or safety of  Granular Level, its users, and the public.

Disclaimer of Warranties

YOU UNDERSTAND AND AGREE THAT THE SERVICE AND SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND THAT Granular Level DOES NOT ASSUME ANY RESPONSIBILITY FOR PROMPT OR PROPER DELIVERY, OR RETENTION OF ANY USER INFORMATION OR COMMUNICATIONS BETWEEN USERS. MIACADEMY ASSUMES NO RESPONSIBILITY FOR THE ACCURACY OR EXISTENCE OF ANY COMMUNICATIONS BETWEEN USERS. GRANULAR LEVEL EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

GRANULAR LEVEL MAKES NO WARRANTY THAT (i) THE GRANULAR LEVEL SERVICE OR SITE WILL MEET YOUR REQUIREMENTS, (ii) THE GRANULAR LEVEL SERVICE OR SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE GRANULAR LEVEL SERVICE OR SITE WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE GRANULAR LEVEL SERVICE OR SITE WILL MEET YOUR EXPECTATIONS, AND (V) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED.

ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE GRANULAR LEVEL SERVICE OR SITE IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM GRANULAR LEVEL OR THROUGH OR FROM THE GRANULAR LEVEL SERVICE OR SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS USER AGREEMENT.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Entire Agreement

The User Agreement constitutes the entire agreement between you and GRANULAR LEVEL and governs your use of the Granular Level Service, superseding any prior agreements between you and Granular Level.

Limitation of Liability

YOU EXPRESSLY UNDERSTAND AND AGREE THAT GRANULAR LEVEL SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF GRANULAR LEVEL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, THE LIMITATIONS AND EXCLUSIONS SHALL APPLY TO THE GREATEST EXTENT PERMITTED BY LAW.

Governing Law; Venue; Claims

The User Agreement between you and Granular Level will be governed by and construed in accordance with the laws of the State of Florida without regard to conflict of laws principles. Any dispute arising out of or related to this User Agreement, the Service or the Site, will be brought in, and you consent to the exclusive jurisdiction and venue in, the state and federal courts in Charlotte County, Florida. Regardless of any statute or law to the contrary, any claim relating to the Service or the Site must be filed within one (1) year after such claim arises.

General Information

If any of the terms of this User Agreement shall be deemed invalid, void or for any reason unenforceable, those terms shall be deemed severable and shall not affect the validity and enforceability of the remaining terms. The failure by Granular Level to exercise or enforce any right or provision of this User Agreement shall not constitute a waiver of such right or provision. The Granular Level logo, and other service names and graphics are trademarks of Granular Level, LLC. All other marks, including product, service and company names are the registered trademarks or service marks of their respective owners. You agree not to display or use these trademarks in any manner without Granular Level’s prior, written permission. The section titles of this User Agreement are displayed for convenience only and have no legal effect. Please contact us with any questions or concerns.


Contact Us
Please contact us with any questions or concerns at info@granularlevel.com

Effective Date: August 7, 2023